Returns & Exchanges

At The Carpenter And Sons, we take pride in our handcrafted home goods and want you to be completely satisfied with your purchase. If a piece isn't the right fit for your home, we offer a 30-day return window for most items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to begin the return process.

• 2.
  Prepare the Package

  Carefully pack your items in their original protective packaging to ensure the woodwork or home decor is not damaged during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our artisans inspect the returned item, we will issue a full refund to your original payment method within 5-7 business days.